Virtual Session – “Vepple” – 29th January 2026
A presentation and discussion about how the Vepple app COULD be the solution to that visitor app you’ve been looking form…and how it can support/enhance CRM! watch the recording.
CRM HE Network Virtual Conference – 18th June 2025
Another great conference event! If you missed it, details and recordings can be found here.
Virtual Session – “Campus Connect” – 3rd April 2025
We had a 45-minute session on Campus Connect. The session was recorded and you can watch it here.
Virtual Session – “Why You Need A CRM Roadmap” – 17th October 2024
A short session on how to build a CRM Roadmap for your organisation. The session was recorded and you watch it here.
CRM HE Network Virtual Conference – 7th June 2024
We had a great event where our attendees joined us online to hear about all things CRM – we had some great speakers and chances for to ask questions and get insights to help with our CRM challenges.
It was a packed programme of sessions, most that you can relive below.
| Time | Item |
| 10:00 | Welcome to CRM Network HE Conference 2024 – Intro by Chair |
| 10:15 | Keynote presentation – Tracy Playle – Pickle Jar Communications Supercharging HE marketing and recruitment with artificial intelligence and machine learning. |
| 11:00 | Break |
| 11:05 | Parallel Session 1A: Dom Yeadon (Student CRM) – Sadly no recording was made If all HE CRMs are identical – how do you choose?” Parallel Session 1B: Richard Scothern (Azorus) Non-standard exemplars for using your CRM platform. |
| 11:50 | Lunch & Free Chat |
| 12:15 | Parallel Session 2A: Holly Lawson (Warwick) How to write a great creative brief – interactive session. Parallel Session 2B: Glen Read (Nottingham) CRM for B2B. |
| 13:00 | Simon Fairbanks (Higher Education speaker) How to create emails which are opened, read, and actioned. |
| 13:45 | Parallel Session 3A: Joshua Dale-Barton (Leeds Beckett) Working with technical colleagues as a marketer and how to get the best out of your multi-disciplinary teams. Parallel Session 3B: Nicole Rathmill (Salford) Using CRM in RKE: Sharing Best Practices |
| 14:30 | CRM Panel Q&A – no recording was made |